Water Emergency Declared in Norwalk by Mayor Rilling. Please click here for more details.

Emergencia de agua declarada en Norwalk por el Alcalde Rilling. Por favor presione aquí para más detalles.

Water conservation tips can be found here.

South Norwalk Electric and Water announces the launch of our new customer web portal, SNEW Link.


SNEW Link is an online tool available to all of SNEW’s electric and water customers.  This tool will allow customers to manage their accounts online. 

Available functions are:

  • Make online payments via credit card or e-check

  • View transaction history on account

  • View usage history

  • Use SNEW’s Customer Connect system and it’s tools to fully understand your energy usage and develop ways to conserve water and electricity and save money

  • Customers can also make a quick one time online payment without registering or logging into SNEW Link.

  • Provide SNEW with Feedback with our Report a Problem tool.

To start using the web portal, click on the "My Account and On-Line Payments" button above.

Click here for Previous Reports, Notices, Alerts and Warnings

Welcome to the South Norwalk Electric and Water Website!

The Second Taxing District owns and independently operates South Norwalk Electric and Water (SNEW), a water and electric utility. The utility serves some 9,000 customers with water throughout sections of South Norwalk, East Norwalk, West Norwalk, Rowayton, Silvermine and Wilton, and approximately 5,000 customers with electric in South Norwalk.

The Second Taxing District of the City of Norwalk is a municipal corporation, created in 1913, by a special act of the Connecticut State Legislature. The District is considered a corporate and politic body, and as such, has the ability and power to sue and be sued, acquire and sell real estate, possess a common seal, levy taxes, "together with all the rights, powers, franchises, privileges and immunities granted to the former City of South Norwalk ...".

The District is governed by a Board of seven (7) elected Commissioners who also serve as Water and Electric Commissioners. The Commission has the power and authority to handle the affairs of the District in much the same manner as selectmen of towns.

The District also maintains parks and other public spaces in the South Norwalk community.